2022年第 2 期
丽思卡尔顿酒店集团宣布任命简卡伦先生(Karan Jain) 为深圳星河丽思卡尔顿酒店总经理。
The Ritz-Carlton Hotel Company is pleased to announce the appointment of Mr. Karan Jain as the new General Manager of The Ritz-Carlton, Shenzhe.
Mr. Jain started his career with The Ritz-Carlton Company in 2003 in Key Biscayne, Florida. He continued to develop his métier in various management roles with the Luxury brand across different continents at The Ritz-Carlton Grand Cayman, The Ritz-Carlton Dove Mountain, Al Bustan Palace, a Ritz-Carlton Hotel in Oman, The Ritz-Carlton Shenzhen, The Ritz-Carlton Guangzhou, The Grand Mansion Nanjing, A Luxury Collection, and most recently at The Ritz-Carlton Beijing Financial Street, where he served as the General Manager for the last three and a half years. He has participated in 11 new hotel openings in the past 18 years. With his focused and goal-oriented luxury approach he is highly regarded throughout The Ritz-Carlton Brand.
As a seasoned hotel management expert, Mr. Jain’s wealth of knowledge in F&B operations and overall hotel managerial experience, as well as his business acumen and strong leadership skills, will be important assets to further develop the hotel’s products and services and enhance its prestigious image. He is dedicated to ensuring that The Ritz-Carlton, Shenzhen will stay the city’s top luxury hotel. About his return to Shenzhen, Mr. Karan Jain said, “I am very excited to be back in Shenzhen. This is a dynamic city full of endless possibilities, and The Ritz-Carlton, Shenzhen is an outstanding hotel with a renowned reputation that has lasted for more than 12 years. I aim to ensure that the hotel solidifies its luxury status and market leadership position by delivering only the very best products, facilities and services.”
Mr. Jain also views his appointment as the ultimate challenge to further advance The Ritz-Carlton, Shenzhen’s reputation as the preferred choice for both business and leisure travelers from around the world by creating unique, memorable, and personal experiences.
Recently, Marriott International by Sheraton Harbin Xiangfang Hotel announces the appointment of Ms. Vivian Zheng as its new General Manager. She will be fully in charge of management and operations of the entire hotel.
Vivian has 26 years of experience in hospitality industry. She has been working in operation and sales field at different hotel groups, such as Shangri-La, Marriott, Starwood, Kempinski, InterContinental and Hilton. Vivian joined Marriott International by Sheraton Harbin Xiangfang Hotel in December 2021 With her professional experience in sales and marketing, keen market insight as well as outstanding leadership, In her new position, Ms. Vivian Zheng will lead her team to continue to make great achievements, and open a new chapter for Sheraton Harbin Xiangfang Hotel in business accommodation and leisure tourism.
Vivian is well respected by the entire team and with her extensive experience and strong knowledge of the market as well as great enthusiasm in the industry, she is ready to lead her team and continues to build on more successes by refreshing services to both the business and leisure travelers in her new role. Thus further consolidate Sheraton Harbin Xiangfang Hotel market position.
Sheraton Zibo Hotel has appointed Maggie Ma as its new General Manager. She will assume overall responsibility for the day-to-day operations and management of the hotel from January 2022.
Maggie has more than 18 years of experience in hotel management, especially in the field of hotel operation and marketing. She has worked for many international famous hotel management brands such as Intercontinental and Marriott, and participated in the hotel pre-opening for many times. She has accumulated rich experience in hotel management and has rich unique insights on sales management. Have keen market insight and excellent team leadership.
She also focuses on guest experience, guest satisfaction and employee loyalty.
The start of COVID-19 in 2020 has brought great pressure to the operation and development of the hotel industry. Maggie has excellent ability in hotel operation and revenue management. During her tenure as general manager, she successfully completed not only the annual revenue plan of the hotel, but also made remarkable achievements in guest experience, brand promotion, team talents development and epidemic prevention and safety. Since its opening, Sheraton Zibo has become a business hotel leader recognized by the industry and praised by the market. We believe that under the leadership of Maggie, Sheraton Zibo will lead the management team to create more outstanding performance.
苏州科技城托尼洛·兰博基尼ROSSO酒店正式任命Shirley Cai蔡洁女士为酒店总经理。自2021年12月起， 她将全面负责酒店筹备开业， 以及开业后的日常运营和管理工作，以丰富的管理经验带领首家托尼洛·兰博基尼ROSSO酒店以不同的方式呈现灵动的ROSSO LIFE， 为每一位客人打造足以放松倚赖又不失个性的入住体验。
We are honored to announce that Mrs. Shirley Cai has officially joined Suzhou Science and Technology City Tonino Lamborghini ROSSO Hotel on December 1, 2021, and was appointed as the General Manager of the Hotel.
Shirley has 25 years of experience in the hotel industry. She once served as the Resident Manager of the landmark architecture hotel of Suzhou -- Crowne Plaza Suzhou and the EAM of Suzhou Tonino Lamborghini Suzhou Hotel. She was very senior in all posts and departments’ management roles. During her tenure in different posts, she led the teams to work hard together and obtained many good achievements and received clients’ praises.
Please join us in welcoming Shirley Cai, wishing her success in her new position and giving her our best support and assistance.
Mr. Rocky Feng was appointed as General Manager of Sanya Yazhou Bay Resort Curio Collection by Hilton, who will be responsible for the management and overall operation of the hotel.
Rocky Feng was born in Weifang, Shandong Province, graduating from Les Roches International Hotel Management School in Switzerland. In the past 12 years, he has successively served in Kempinski Hotel Group, Marriott International Hotel Group and Hilton Hotel Group etc. His practical management experience of Luxury and Upper-upscale international hotels was beneficial from the career developed in different brands and multiple roles.
In 2016, Rocky returned to Hilton and served as Commercial Director of Hilton Haikou Meilan. With the excellent market insights and forward-looking thought in revenue management, he made great achievements in market planning; at the same time, the enterprising spirit of innovation and being courageous to challenge has also enabled him to gain a lot of experience in operation and reception after he took the role of Director of Operations.
Before this announcement, he has served as Hotel Manager of the same hotel for more than one year, where he led his management team to significantly improve guest service, revenue performance and employee care mechanism; the hotel has successfully completed government reception many times, winning the thanks letter from H ainan and Sanya Reception Offices. In addition, the hotel gained a lot of awards, such as Five-leaf Green Hotel, Designated Hotel for Government Conference in 2021-2022, Top 100 Enterprises of China Green Hotel, Hainan Provincial MICE Hotel and Restaurant Reception Committee - MICE Hotel, Wedding Forum of China in 2021 - The Most Popular Wedding Destination Resort and so on.
"It is a great honor to continue fighting with my team in a new capacity. In 2022, we will keep creating an intriguing holiday experience for guests featured with the rich culture of Yazhou and the essence of one-of-a-kind experience of the Curio brand, and also we will dedicate to the construction of Hainan Free Trade Port with our Hospitality Value," said Rocky.
第一名： 长沙梅溪湖金茂豪华精选酒店任命酒店运营总监谢博 先生